Errors on utility bills are very common.  Most meters require an employee of the electrical company to come out to manually read the meter and record the reading manually as well.
With temperature, weather (rain, snow, etc.), the physical environment (barking dogs, high grass, etc.) and other disturbances it is easy to see how human errors are made on utility bills. 
We are able to go into your utility providers billing system and perform an audit of your historical bills.  We can find errors and secure refunds for you.  One error in one month could cause incorrect billing for 12 months.



We get your account numbers and data authorization/service agreement form and we then access your accounts through your utility provider.


We look at up to two years of previous billing information through your electrical providers computer billing system to find billing errors.


We negotiate terms in order to secure you a full refund for the billing errors found.


We continue to monitor your accounts to insure no more billing errors throughout the length of our contract. 

 




Home   |   Billing Errors   |   Rate Changes   |   Service Agreement   |   Request More Info     |   About Us

References   |   Articles   |   Rates   |   Contact Us

Copyright Utility Management Services Inc. 2003. All rights are reserved.
1209-B Floral Parkway   Wilmington, NC  28403
Phone: (910) 793-6232  --  Fax: (910) 793-2946  --  Toll Free: (888) UMS-3230
 

This site was constructed and is maintained by Etelligent Web Designs.